Cascade Computers LLC
1. Information We Do Not Collect
This website does not collect any personal information. We do not use contact forms, user accounts, comment sections, or any tracking technologies. Visitors can browse our website without submitting or revealing any personally identifiable information.
2. Cookies and Analytics
We do not use cookies, analytics services (such as Google Analytics), or any third-party tracking scripts on this website.
3. Remote Support (ScreenConnect / ConnectWise Control)
Our website contains a link to our remote support system powered by ScreenConnect (ConnectWise Control). This system is hosted on-premises and secured using SSL encryption.
When initiating a support session:
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You must provide explicit consent before a technician can access your device.
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The system may collect device name, IP address, operating system version, and other diagnostic metadata required for support.
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Remote session activity may be logged, including session times and technician actions, strictly for auditing and service quality purposes.
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No files are transferred without your knowledge or approval.
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All data is stored securely and used solely for the purpose of providing technical support.
If you are a managed services client, data handling practices during support are further governed by your service agreement.
4. Data Security
Although our website does not collect personal information, we take cybersecurity seriously. Access to all systems, including our remote support tools, is protected through encryption, access controls, and audit logging.
5. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
6. Contact
For questions or concerns regarding this policy or our data practices, please contact:
Cascade Computers
4215 West Sibley Street
Pequot Lakes MN 56472
218-568-6626